Refund policy

Return & Refund Policy - Organique Studio

At Organique Studio, we want you to be fully satisfied with your purchase. If for any reason you are not, you may return your item following the guidelines below.

Return Conditions:

  • Items must be unworn, unused, and in their original condition.

  • Returns are free for orders that qualified for free shipping.

  • For orders below the free shipping threshold, the return shipping cost is included in the initial shipping fee.

  • Returns must be initiated within 30 days of receiving your order.

Refund Process:

  • Once the returned item arrives at our warehouse, our team will inspect it.

  • If the item meets our return conditions, a full refund will be processed to the original payment method.

  • Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

Exchanges:

  • We do not offer direct exchanges.

  • If you wish to exchange an item, please return it for a refund and place a new order for the desired product.

A Gentle Reminder: Returns have both financial and environmental costs. We encourage thoughtful purchases to reduce unnecessary returns and waste.

For any questions regarding our return and refund policy, please contact our customer service team: hello@organiquestudio.com

Thank you for choosing Organique Studio!